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FAQ - Frequently Asked Questions

Q: I have a brand new vehicle that has been involved in accident. Can it look like new again?
A: Yes. We employ a state of art process which enables us to accurately match your vehicle's finish.

Q: Do you provide a loaner vehicle?
A: In many situations, the insurance company will furnish a rental car. We also will provide a loaner vehicle under certain circumstances. Please ask for details.

Q: How long will it take to repair my vehicle?
A: Vehicle repair time is determined by the complexity of the damages. Watkins Auto Body will make the repair in a timely manner without compromising quality standards for the sake of time.

Q: How can I pay for the repairs?
A: We accept insurance checks, money orders, Visa, MasterCard, personal checks, and cash.

Q: How do I know when my car will be ready?
A: Watkins Auto Body uses state of art real time Repair Tracking System that allows our customers to log in and view the progress of the repair, and get other valuable information. Be sure to ask one of our associates about RTS.

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